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I didnt know anything about the issues, but mine was coming off. I just used some epoxy glue and fixed mine. I am not about to go 3 months without a helmet so they can fix it.
 

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My Arai helmet is fine except for a crack on one of the plastic vents. I contacted Arai about buying a replacement as they are just stuck on with sticky pads and never heard anything, that was 6 months ago.. Nice way to treat a customer who spent $1k on helmets.
 

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I have a couple of numbers for Arai...

610-837-4210 is the repair place in Pennsylvania
386-441-8500 is the Us corp office's in Florida
 

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Uh oh. So much for that idea.

Maybe I'll go with Suomy when the time comes.
 

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Not so sure, i Have 3 Arai helmets that i wear and never once have i had an issue...cant say the same for the previos HJC & Suomy.
 

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My trim piece came off too. They sent me a replacement trim to glue back on.
 

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Awesome, my trim piece fell of a while ago. hopefully I can get that fixed now. Thanks for the info.

I have since bought a Shoei helmet and have had no problems with it. Best $500.00 I ever spent.
 
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