I swear, every single time I leave that place, I'm pissed off. They have the worst selection, worst/cockiest customer service, highest prices, and they are liars. When I just got into motorcycling, I went there because it was closest to my house and they sounded reputable. I soon took my bike there to get some brakes put on(would have done it myself, but i was living in an apartment and they quoted me a cheap price). What seemed like a good price soon swelled to over $380 because the mechanic took all day to try to remove a frozen caliper bolt, and he was charging up the ass by the hour. I told them i wasnt paying and that they should have told me about the caliper bolt problem before he spent all day screwing with it(it was on the rear anyway, which didn't really need new brakes, but I figured I'd replace frt/rear at same time). The manager told me that the work was done, I'd have to pay, and that I wasn't getting my bike unless I paid in full. Pissed off, I argued for a while, but eventually paid and left.
I visited them again once or twice only out of desparation because they were so close to my house, and i needed some cheap part or something, but i vowed to never shop there again. Anyway, my birthday comes around and my mom gives me a gift certificate to, yup you guessed it, San Diego House of Motorcycles. Well, i stuffed this certificate away for a couple of years(no joke) because because i hate that place, but this last week i really needed a pair of gloves. Being short on cash, i finally broke down and decided to use the certificate. As i should have expected, they did not have what i wanted in stock(Alpinestars Octane S-moto). They said they would order it and that it would be in Wednesday of next week(today). I call them today because i didn't hear from them(again, no communication), and they tell me that the gloves are on backorder at the warehouse and that they won't be shipped until sometime after the 14th! The 14th being a friday, I probably wont see them until the 18th. The only reason i bought these gloves is because i needed something to wear while im waiting for my Alpinestars GP Tech gloves to ship on the 20th!(bought them new from an e-bay seller, good deal). WTF??
Sorry for the rant, but I'm just trying to get the word out, so nobody else finds themselves walking a little funny for a day or so after visiting this place. I primarily deal with Cycle Gear now in El Cajon, they are good people, knowledgable, have reasonable prices, and a generous return/customer satisfaction policy. It's the best I have found so far, anyone else have a favorite place in S.D. they like to go for their moto needs?
I visited them again once or twice only out of desparation because they were so close to my house, and i needed some cheap part or something, but i vowed to never shop there again. Anyway, my birthday comes around and my mom gives me a gift certificate to, yup you guessed it, San Diego House of Motorcycles. Well, i stuffed this certificate away for a couple of years(no joke) because because i hate that place, but this last week i really needed a pair of gloves. Being short on cash, i finally broke down and decided to use the certificate. As i should have expected, they did not have what i wanted in stock(Alpinestars Octane S-moto). They said they would order it and that it would be in Wednesday of next week(today). I call them today because i didn't hear from them(again, no communication), and they tell me that the gloves are on backorder at the warehouse and that they won't be shipped until sometime after the 14th! The 14th being a friday, I probably wont see them until the 18th. The only reason i bought these gloves is because i needed something to wear while im waiting for my Alpinestars GP Tech gloves to ship on the 20th!(bought them new from an e-bay seller, good deal). WTF??
Sorry for the rant, but I'm just trying to get the word out, so nobody else finds themselves walking a little funny for a day or so after visiting this place. I primarily deal with Cycle Gear now in El Cajon, they are good people, knowledgable, have reasonable prices, and a generous return/customer satisfaction policy. It's the best I have found so far, anyone else have a favorite place in S.D. they like to go for their moto needs?