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Pardon me but "WHAT SCUMBAGS"

I stopped by last Monday to make an appointment with the dealer's service dept. The guy said "you don't need an appointment, just bring your bike in" I then said are you sure, I really don't want to leave my bike here for more days then I need to" He said Yes!

I took my bike in this morning (after getting pulled over by the police - MTA HIGHWAY PATROL - what the hell are they) I had the bike's speedo resting at 20 mph at a complete stop, I thought to myself this is perfect for the shop to see (that is until the cop asked me to turn off my bike) I pleaded with the cop and explained my situation, handing him my DEA card, license, and papers. He let me keep my bike running so he was reasonable. I got pulled over for making an illegal right turn.. WTF... thats the only turn you can make in Midtown NYC, Anyways he asked me if I had a Motorcycle License before I pulled over to the side. I said yes, after everything was said and done with them (No ticket thanks to the DEA card but he did run my license and papers) I asked them "Just curious what if I didn't have a MC License" He said we would IMPOUND the bike (OUCH) Guys get your license or ride with a licensed rider.

Anyways I finally get to the dealer and ride my bike into the service area. The service writer asks "whats the problem?"
I tell him my Meters are whacked, it says I am going 100mph when I am only going 65, it says 40 when I am going 15 - 25, and told him it's resting on 20 mph with the engine off. I also told him my tach is screwy too, today at a stop it read 5000 when I know it was at 1300, then when I went to gas up and shut down the bike the tach rested on 2000.

First question he asked me was: "did you get into an accident or drop your bike" I replied "here we go, No I did not get into any accidents or drop my bike" He then looked over my whole bike, I asked him what are you doing, he said hes looking to make sure I did not get into an accident because that would void the warranty and it wouldn't be covered. I again said I did not get into an accident if I would have, I would have said "I got into an accident and my speedo doesn't work right after that" Besides how can this be true, what if an accident was not the cause of the malfunction, dealers hide behind this BS so they dont have to do warranty work.

I purposely left my bike dirty so they can see I didnt change any parts on the bike. After looking at my bike he said "It's going to take a while, I said whats a while, he said he doesn't know few days, week, maybe two. I said WHAT... I asked you the other day and you said just to bring my bike in. He said well they have to have a mechanic look at it and possible order new parts and right now they are full. He said they will need to order a new Meter unit and test that one to see if it works this way they will know if its the unit or something else.

I then said, this is why I asked for an appointment so that when I bring my bike in a mechanic can look at it and not sit in the shop, I asked if he can order the meter and when it comes in I'll bring my bike in, he said no - we need the bike here to order parts. I called another place and they said the same thing, as soon as I said extended warranty they said as long as you didnt do anything to the bike it should be covered.

Dealers sucks but in this case I have no choice to submit to their wicked ways
 

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Man I hate those scumbags too (cops and dealers,well asshole cops). I think something is wrong with my speedo to, and I just got my bike brand new.
 

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I guess I'm lucky.... Well I bought my 01 brand new from a local dealer. I have had them look at the bike before, first couple of services, and mounted my first rear tire. They done a good job and prices are reasonable, I can't say the same for getting aftermarket stuff but hey there's the internet. I guess since I'm a returning customer they want to keep me happy. Now here's the kicker, my buddies all have GSXRs and bought them from the Rehmerts Suzuki shop in another town same "family". However they will not work on your bike unless it is stock or if you buy the parts from them including tire mounting. They said was do to their insurance policy? So I will probably be getting another tire mounted soon from Rehmerts "Kawasaki" dealer.
 

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doing your own tire changes isn't that big a deal...

if you ride on soft tires, then it might be good investment into changing your own, but if your dealer is cool and treats you right, then that's sweomse.

I really hate anyone but me doing anything with my bike...

My Drinking Team Has a Racing Problem!
 

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No, tell them you want them to make an appointment for them to diagnose the problem. Then when they figure out what the problem is they can order the parts and you can bring the bike back in. There is no need for them to have the bike to order the parts. If it is the meter unit they can just swap it out when the new one comes in. Stand your ground and dont let them BS ya around on this kind of stuff. If you keep getting the run around, talk to the dealership manager and ask for the number to Kawasaki Rep in your area..


Good luck.
 

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good call zxlnt.... if the dealer is being a prick then bring it to a local shop "non dealer" who works on all kinds of bikes and he could help you out a lot faster then a kawi dealer.... dealers will always give you crap so they can make a profit.

I HATE DEALERS
 

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localbar, what dealer is that? Camrod on 46th and 11th? I remember going there looking for parts for my '96 zx-6r...not only did the parts guy insist that 1998 was the first year for a zx-6r, but I noticed that he was looking on a zx-6e microfiche!!!!!!!!! Rather than argue, I just went elsewhere.
 

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Discussion Starter #9
quote:
localbar, what dealer is that? Camrod on 46th and 11th? I remember going there looking for parts for my '96 zx-6r...not only did the parts guy insist that 1998 was the first year for a zx-6r, but I noticed that he was looking on a zx-6e microfiche!!!!!!!!! Rather than argue, I just went elsewhere.
I had the same experience there, some dude who barely spoke english (street english) was telling me that the screw he gave me is the correct screw. I told him it's not the right screw, it's not even close. In NYC there aren't many choices (the dealers suck)

Jamaica only has ONE MECHANIC, the Bronx and Staten Island (well they are in the BRONX and STATEN ISLAND) The Brooklyn one is the WORST, Comrod happens to be a few blocks away from where I work so I have to take it up the ass for now.

I am being super nice to them - I want them to give me a new speedo.

To work on my bike, (the shit I don't want to do) I bring it to D&M on Queens Blvd, he does good work, A bit pricey but the more you go to him the cheaper things get =)

I take it your from NYC, you should come out to the Ear Inn on Tuesdays night. Its a hot spot =)
 
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