iffy with motomummy - Page 2 - KawiForums - Kawasaki Motorcycle Forums
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post #11 of 12 (permalink) Old 03-30-2015, 06:23 PM
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Join Date: Nov 2014
Location: Depressing state of Michigan (USA)
Posts: 40
I ordered a tank pad and a chain/sprocket combo kit from them because of the good pricing, but I received the wrong tank pad. After contacting them to return the item, I was informed the correct item was out of stock, but was expected to be in with the next shipment. I agreed to wait the anticipated "week or so." After several weeks, I offered to accept a different version of the tank pad or to return the order and was given no response. I am not willing to pay for someone else's mistake. Poor customer service is not something that I find acceptable and when they threatened to send me to collections if I cancelled the credit card payment if they didn't find an acceptable solution to the problem that was the last straw. I highly recommend you stay away from this retailer or at very least use at your own risk.
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post #12 of 12 (permalink) Old 03-30-2015, 07:10 PM
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Location: Davenport, IA
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Holy thread revival Batman! Digging stuff up from 3 years ago!
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