Join Date: Nov 2014
Location: Depressing state of Michigan (USA)
I ordered a tank pad and a chain/sprocket combo kit from them because of the good pricing, but I received the wrong tank pad. After contacting them to return the item, I was informed the correct item was out of stock, but was expected to be in with the next shipment. I agreed to wait the anticipated "week or so." After several weeks, I offered to accept a different version of the tank pad or to return the order and was given no response. I am not willing to pay for someone else's mistake. Poor customer service is not something that I find acceptable and when they threatened to send me to collections if I cancelled the credit card payment if they didn't find an acceptable solution to the problem that was the last straw. I highly recommend you stay away from this retailer or at very least use at your own risk.