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post #11 of 13 (permalink) Old 09-04-2014, 04:46 PM
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Join Date: May 2008
Location: Ames, Iowa ---- 2008 Hondar CBARrr600ArrArr 2008 Kawk 250r ----------- 2007 Triumph Daytona 675
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Wow. That's quite a suggestion. Anyway there's a place for vendor reviews so I'm relocating this to that forum. Threads such as this will get buried eventually unless it's in the right forum.

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post #12 of 13 (permalink) Old 09-05-2014, 11:19 AM
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I placed two smaller orders with BB. The first order, I needed to cancel. Even though the order policy says you can't, I was able to cancel it by using the chat w/ CS feature. They gave me no probs, cancelled the order straight away. I probably waited 5 minutes for chat to start.

I placed another smaller order a few weeks later, it was shipped promptly and arrived in 3-4 days (don't remember this was a couple months ago now).

Unfortunately everyone as bad experiences once in a while. I would order from them again, although they should change their order cancelling policy/statement.

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post #13 of 13 (permalink) Old 09-05-2014, 12:44 PM
Join Date: Oct 2010
Location: Lake Havasu City, AZ
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In BB's defense, if ninja650 placed his order late last thursday and with monday being a holiday, it might have been only about 2 business days to process the order if he cancelled early wednesday.
And just a guess but I bet the tone of the chat conversation wasn't a pleasant one since the employees are refered to as illegals and dumb bitches.
I would let you go as a customer too. Not saying you actually called them that but it helps to go in with a positive attitude to get a positive result.
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